PinnacleHealth is committed to respecting and protecting your privacy as a visitor to our website. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access pinnaclehealth.org. This statement describes the practices and policies we have put into place to safeguard your personal and health-related information that may be gathered and used as you visit our website.
The policy may change from time to time so please check back periodically. If you have any questions about our privacy policies, we encourage you to contact us using any of the methods outlined at the end of the policy.
Who is collecting the information?
What information do we collect?
Automatic collection of information:
If you do nothing during your visit but browse through the website or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day.
Our web server automatically collects and records the following information:
- Aggregate information on what pages are accessed
- The name and release number of web browser software used
- The operating system used
- Date and time you access our site
- The address of the Website that linked to us (referrer URL)
- The Web server automatically collects the Internet Protocol (IP) address of the computers that access our site.
Permission-based collection of information:
At different places on our site depending upon the feature you use, you may be asked to volunteer personal and health-related information such as your name, email, mailing address, telephone number, and health history.
The following information is collected with your permission at this website:
- Anonymous user health preference, health history or medical status information
- Personal information/identification information gathered through registration for educational programs
- Anonymous user survey information
- The names and e-mail addresses of those who use a feedback form
- The e-mail addresses of those who communicate with us via e-mail
- Comments, questions that users ask us via general, contact us or ask a healthcare professional forms
How do we use the information we collect?
The information we gather automatically and with your permission during your visit to pinnaclehealth.org is used in the following ways:
- Monitor, review, measure, and analyze website utilization
- Modify and enhance the website
- Improve the content and design of our website
- Determine the need for new programs and services
- Respond to your requests and questions
- Monitor the changing health information needs of site visitors
- Customize the content and/or layout of our page for each individual visitor
- Monitor and improve our customer service efforts
- Study general usage habits and demographic information for our own marketing research purposes
- Distribute news and other health information requested by web visitors
- Determine the effectiveness of health promotion and marketing programs
- Strategic Planning
With whom will the information be shared?
The personally identifiable information gathered during your visit to this website is not shared with any organization outside of PinnacleHealth for any purpose. We do not rent, sell, exchange or in some way provide personally identifiable information to any third-party organization.
Access And Correction Of Personal Information
Opt-out of Transfer of Information
Individuals may notify us that they wish to opt-out and prevent the transfer of their personally identifiable information by:
- Sending us e-mail to that effect at: firstname.lastname@example.org
- Calling us by telephone at: (717) 231-8900
- Writing to us at the contact address
- By clicking the opt-out link in the footer of all e-mail marketing messages
Review of Personal Information
Site visitors may not access information we have collected and maintain about them.
Many websites now use "cookies" to provide useful features to their visitors by providing customizable and personalized services.
Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly.
We do not use any cookies to store or collect information on our Website.
Registration For Access
Access to some of the features on this website requires registration, and the disclosure of some personal information in order to take advantage of certain website features and to access content areas. For example, a registration form might request your name, telephone number and e-mail address.
We are especially concerned about protecting children's privacy. We hope parents and teachers are involved in children's Internet explorations. It is particularly important for parents to guide their children when children are asked to provide personal information on line.
Our site may feature information and services of interest to children 18 and under and we have the following practices:
- We do not create user profiles of children on our website.
- To obtain more information on a child's use of this site, parents or guardians can contact us in writing at the Website contact address.
Interactive Services And Tools
Interactive services and tools such as health risk assessments, health-related calculators, and other technology-based features provide website users with a richer and more valuable experience. The tools can provide you with information that is customized according to your personal health background and needs.
Some interactive tools may request identifying personal and health-related information in order to function. It is important for you to know how your information will be used when it is requested, for what purposes it may also be used, and if it will be shared with any other party.
This site uses interactive tools that may ask you for identifying and health-related personal information.
Security of Communications
We recognize that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorized individuals to intercept any email message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow websites to provide an increased level of security for your personal and health-related information when appropriate.
We use the following practices on our website to enhance the level of security for communication and the transmission of personal information:
- We use website forms to allow our customers to ask questions about our services and programs. These are not hosted on a secure server. The possibility exists that unauthorized individuals may intercept email messages.
- We are not responsible for the privacy of e-mail messages except those stored in our system.
- We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site
- If we have to respond back to a message via email with personal health information we will do so via an encrypted email. This may require an additional step from the end user to read the encrypted message but it will ensure that the information is protected.
E-Commerce, On-line Donations, and Online Shopping
Purchasing items or making donations over the Internet usually requires you to provide your personal identifying information and credit card information on a website. Many people have become accustomed to on-line commerce as a time-saving and useful convenience. There are a number of practices that can make providing your sensitive credit card information more secure and therefore make you feel more comfortable about doing so.
We do process credit card payments for donations, merchandise, or services on our website. These transactions are handled through a secure service for protection from fraud and abuse.
Links to Other Sites
This site includes links to non-affiliated external websites.
We have the following practices:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
If our information practices change at some time in the future, we have the following practices:
- We will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Website periodically.
Website Contact Information
Website Contact Information