FAQs About Online Childbirth & Breastfeeding Education Programs

FAQs About Online Childbirth & Breastfeeding Education Programs

FAQs About Online Childbirth & Breastfeeding Education Programs

What is the eLearning program?

The Gift of Motherhood eLearning program is a flash-based online book that will allow you to understand all aspects of pregnancy. The Breastfeeding eLearning program is an interactive course containing audio, videos and quizzes to help address questions you may have about breastfeeding.

What do I need in order to view the book?

You'll need the most recent version of Adobe Flash, a fast Internet connection (DSL, Cable or other broadband) and Adobe Reader. You'll also need a computer with sound and speakers or headphones to hear the audio.

How do I use it?

Read the eBook just like you would a traditional book — click on the edge of the book to turn the page. Also, be sure to click on all of the icons to learn more. Some icons open a movie or animation, others give you added information. If you see a word in green, be sure to move your mouse over it to learn the definition.

What if I'm having difficulty with the eBook?

Some common problems may occur when using the eBook. First, make sure your Internet connection is working by visiting some other sites. Then, make sure you have the newest version of Adobe Flash. You may need to uninstall the previous version of Flash before you install the new version. For instructions on how to uninstall Flash, visit their support site.

What if I can't see anything?

Wait a couple of minutes more to let the program load. When Internet access is slow, the eBook may load more slowly than normal. If, after a several minutes, nothing appears, try restarting your computer.

What if the videos don't work?

Give the videos a moment to load and make sure you have the latest version of Flash. If it still doesn't work, try restarting your computer.

What if my code doesn't work anymore?

Try re-entering the code, making sure there are no spaces before or after the code. If that does not work, contact the administrator at your hospital to make sure the code is still active. Note: All "0" are numerals.

System Requirements

Hardware

  • Sound Card
  • Speakers or Headphones
  • Updated Video Card
  • Approximately 512MB RAM
  • 1 Ghz processor (recommended)
  • Access to a nearby printer (optional)

Software

  • Active-X controls enabled
  • Pop-ups turned on
  • Java enabled
  • Latest version of Adobe Macromedia Flash Player
  • Latest version of Adobe Acrobat Reader
  • Internet Explorer 6.0 or higher, FireFox or Safar
  • Full Accessories installed with Windows operating system
  • High-speed Internet access
  • Java enabled


Mobile Access

From iPhone, iPad or Android Devices

  • You will need to download an app to view the program on these devices. Search for the “Puffin Web Browser” app and download either the free trial version (16 days) or full version.
  • Open the Puffin App on your device.
  • Enter the web address provided by your facility.
  • Enter your access code and tap “Go.”

Kindle Fire or Nook Color

  • For Kindle Fire, make sure your flash settings are turned on. This is located under Settings/Behavior/Enable Flash.
  • Open your web browser and enter the web address provided by your facility.
  • Enter your access code and tap “Go.”
  • “Notes” option does not work on Nook Color
  • To access PDF attachments, tap on the ››› icon in the bottom left corner.

All Mobile Devices

  • Check to make sure your volume is on and adjusted correctly.
  • Make sure you have the latest version of Acrobat Reader installed.
  • To view animation on page 26:
    • Tap on the ••• icon in the top right corner.
    • Select “mouse” in the bottom right.
    • A track pad will appear that is controlled by clicking and holding with both fingers and moving the magnifier glass over image.

Note: Contact your device support or app support for app related questions.

For more information and assistance with troubleshooting, please read the frequently asked questions about our online Breastfeeding and Childbirth Education Programs.

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