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Patient Information and Concerns

Patient Information and Concerns

Patient Information and Concerns

Have a concern about your or family member's care at PinnacleHealth? We want to know.

Patient Representative Office

Our patient representatives are here to follow up and help you resolve your issues and concerns. You can contact us in one of three ways:

  • Phone. Call our Patient Representative Office at (717) 782-5503.
  • Mail. Send the relevant information to:

Patient Representatives Office
PinnacleHealth Hospitals
PO Box 8700
Harrisburg, PA 17105-8700

  • Online. To contact us via the web please use our online contact form for non-emergency patient care concerns as well as for compliments.

Important: Your privacy is important to PinnacleHealth. Please read our website privacy policy to understand how the information sent via our website and extended communication beyond our website is protected.

General Inquiries

For general, non-patient inquiries, please contact the PHoneLine at (717) 231-8900 or via our online form.

Other Contact Options

Is this an emergency?
If you have a medical emergency, please dial 911.

Looking for patient information?
If you need to get in touch with a patient or need more information regarding your loved one, please call (717) 782-5678.

Do you need a prescription refill?
Please contact your doctor or pharmacy directly.

Do you need results for a recent medical test?
Please call your doctor directly, or visit My Medical Records (link) to sign up for the PinnacleHealth patient portal and get access to certain medical results and information.


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If this is a medical emergency, please dial 911