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Medical Records

Medical Records

Medical Records

Need a copy of your medical records? We offer two convenient ways to access your personal medical records.

Obtain a Copy of Your Medical Records

To obtain copies of your medical records; for yourself, another individual or an organization, you must complete a signed authorization form.

You may complete the authorization form by either:

  • Coming directly to the hospital campus
  • Downloading, printing and completing the online Authorization to Use of Disclose Health Information Form

All completed authorization forms can be faxed to: (717)  782-3671 OR sent to:

PinnacleHealth System
Health Information Department
Release of Information
PO Box 8700
Harrisburg, PA 17105

You can then give the completed authorization form to the individual or organization to whom you wish to give access to.

For questions, please contact Health Information at (717) 782-3293.

Download Authorization to Use of Disclose Health Information Form

To Access to Your Medical Records Online

You can access your medical records online and request additional medical records through your MyPinnacleHealth patient portal. Please click here to learn more. 

Photo Identification (ID) at Registration

Properly identifying patients is the first step in safety in any healthcare system. Improper identification can result in treatment errors and wrong-person procedures, as well as privacy violations, billing errors, insurance fraud and even identity fraud.

That’s why PinnacleHealth System requires all patients to show photo identification at registration. All patients age 18 or older are asked to present photo identification at registration.

Acceptable forms of ID include:

  • Current driver’s license
  • Government-issued identification card
  • Tribal identification card
  • United States uniformed service identification card
  • United States passport
  • Certificate of Naturalization
  • Employment card
  • Student identification card

Please note that no one will be denied care if they don’t have photo identification.

Patient Photos for Your Medical Record

For patient safety purposes, we will be taking patient photos using a webcam to be applied to our emergency department’s electronic medical record. The photo will be stored in your file to identify you on your next visit. We’ll only need to take your picture once.

Copies of Birth Certificates

PinnacleHealth System does not provide copies of birth certificates. Copies can only be issued by the PA Department of Health, Division of Vital Records. Their website, contains details on how to obtain a copy of a birth certificate.

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