Welcome to the PinnacleHealth website. Our site makes it easy to find what you need, whether you're coming to see us for care, seeking health information or reviewing job opportunities.
PinnacleHealth offers a full range of services. Our medical staff includes highly skilled, board-certified physicians representing a wide range of medical specialties. Our technology is among the best in the region, and our desire to help others drives our physicians, experienced nurses, medical technicians and support staff to provide high-quality patient care.
We have proudly served this area for more than 130 years, providing exceptional healthcare close to where you live, and we continue our commitment to patient-focused care that benefits our patients and the community.
Thank you for visiting.
Michael A. Young, FACHE
President & Chief Executive Officer
About Our CEO
Michael A. Young became president and chief executive officer of PinnacleHealth System on June 27, 2011, bringing more than three decades of leadership experience in the healthcare industry to the position. He returned to his native Pennsylvania after a successful stint (September 2008 – June 2011) leading the turnaround of the Grady Health System and Grady Memorial Hospital in Atlanta, Georgia.
Young earned his Bachelor of Science in Biology from the University of Pittsburgh in 1978, a Master of Healthcare Administration from the University of Pittsburgh in 1979, and an Executive MBA from the Harvard Business School (Advanced Management Program) in 1998. He has been a fellow in the American College of Hospital Administrators since 1994 and has mentored numerous CEOs throughout the United States.
Young began his career at University of Pittsburgh Medical Center (UPMC) in 1979, prior to moving to Lancaster General Hospital & Health System as vice president in 1986 and becoming president in 1988. During his tenure in Lancaster, Young built a new Women’s Hospital, an Orthopedic Hospital and a cutting-edge ambulatory services program.
After serving as president for Lancaster General Hospital & Health System, Young became president and CEO of Erie County Medical Center (ECMC) in Buffalo, New York. He was a key player in turning around ECMC’s historical operating losses to its first-ever operating gain in 2006, a $32 million turnaround in two years.
Within his first year at Grady as CEO, after leaving ECMC, Young achieved a turnaround of almost $75 million, reduced costs by nearly $20 million and provided an additional $80 million in free care. In addition to this, medication errors significantly declined and infection rates dropped by 50 percent.
His work with the Greater Grady Capital Campaign helped raise more than $300 million for facility and equipment upgrades. Upgrades included opening the Marcus Stroke and Neuroscience Center, installation of a completely integrated EMR, a completely refurbished radiology department, a new PACS system, new angioplasty and cardiac catheterization equipment and 21 new ambulances for the Grady EMS fleet.
By the end of August 2012, Young brought four of the region’s most successful healthcare organizations into PinnacleHealth System. He successfully integrated the Moffitt Heart & Vascular Group and Associated Cardiologists to form the most comprehensive cardiovascular institute in the region known as the PinnacleHealth CardioVascular Institute (PHCVI). Additionally, with the acquisitions of Tristan Associates and Heritage Medical Group, Young strategically positioned PinnacleHealth as the only health system in central Pennsylvania that offers patients the most advanced, accessible imaging and primary care services, respectively.
Through Young’s leadership, PinnacleHealth has been recognized on numerous occasions for its excellence in care. Whether earning an "A" safety score from the Leapfrog Group -- the only peer-reviewed hospital grading system in the United States -- to launching an Accountable Arrangement (ACA), one of the first of its kind between an integrated health care system and health insurer in Pennsylvania, or receiving the “Simply the Best 2015” award, Michael Young's vision and tenacity consistently raise PinnacleHealth to new heights. It is the community; however, that benefits the most from lower infection rates and positive experiences within the system.
PinnacleHealth has received national recognition as one of Pennsylvania’s best hospitals in U.S. News & World Report’s 26th edition of the Best Hospitals list. In addition, PinnacleHealth was the only hospital in Pennsylvania to be rated high performing in all five adult procedures / conditions evaluated in the U.S. News Best Hospitals for Common Care report. In 2015, PinnacleHealth was recognized as one of the 150 Great Places to Work in Healthcare by Becker’s Hospital Review.
Under Young’s leadership, PinnacleHealth’s income from operations grew over $36 million or 630 percent in the first year. Between 2011 and 2014, net patient revenue grew by more than $186.4 million. Current net operating revenue nears $1 billion. This kind of financial success is indicative of the system’s commitment to offering the latest technology, most experienced physicians and nurses, and providing patients at every economic level the quality care expected in this country.
PinnacleHealth continues to make healthcare more accessible to members of its community. In 2014, PinnacleHealth completed a new cancer center, offering comprehensive oncology services in multiple specialty areas, including cancer risk assessment, women’s cancer treatment, radiation oncology, medical oncology, infusion services and cancer clinical trials. The same year, PinnacleHealth built West Shore Hospital, an acute care hospital to better serve the community.
In 2015, PinnacleHealth provided more than $119 million in free care and served the equivalent of more than 2 million people through programs and services, such as free screenings, community health education and chronic disease management.
Mike has been married for 33 years to Karen, a nurse, and they have two sons. Mike enjoys golf, travel and community development.