Electronic Tracking System
When you arrive in the pre-operative area, you will be assigned a badge. This badge is placed on your IV, or your chart if you do not receive an IV, and stays with you throughout your stay in the surgery areas. The tracking system allows our staff to identify your location at any time and provide updates to your friends and family. These updates are posted on the electronic message boards in our surgery waiting rooms, as well as kiosks in our hospital main lobby and cafeterias. Your friends and family simply watch for the number assigned to you on the boards and use a password with the kiosks.
Community Campus
Follow the signs to the patient parking area. There is a shuttle that runs every 5–10 minutes to bring you to the hospital. Enter the hospital building through the main entrance and report to Patient Registration You will be directed to the Surgical Waiting Room. To increase your comfort and protect your privacy, PinnacleHealth has installed the Q-matic system. There is a Q-matic ticket dispenser immediately outside the door to the Surgical Waiting Room. Please take two tickets and have a seat in the waiting room. The receptionist will call you to her desk by using this number. This number will also be used to notify your family when they are able to join you in the pre-op area. You may be asked to complete a form regarding your medical history and any medications you are taking.
Harrisburg Campus
Unless you are instructed otherwise, please report to the 3rd floor Surgical Waiting Room at your scheduled time by using the North public elevators. To increase your comfort and protect your privacy, PinnacleHealth has installed the Q-matic system. Enter the waiting room and proceed to the wooden desk where there is a Q-matic ticket dispenser. Please take the two tickets and have a seat in the waiting room. The receptionist will call you to her desk by using this number. This number will also be used to notify your family when they are able to join you throughout your surgical experience. You may be asked to complete a form regarding your medical history and any medications you are presently taking.