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Employee Recognition: Jaynee Munoz

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Patient Registration Representative Jaynee Munoz has worked for PinnacleHealth in Patient Registration since 2005, and at Fredricksen Diagnostic Center for the last six months.

Katie Umbrello, Laboratory, submitted the following nomination. "Jaynee encompasses what the Journey to Excellence is about. She is respectful and helpful to patients as well as her coworkers. She is quick to help someone. For example, an elderly couple forgot where they had parked. Jaynee talked to them for a few minutes, and then went to find their car. She came back, and helped the elderly gentleman to his car. He drove around to the front and Jaynee waited with his wife till he picked her up."

"If Jaynee doesn't know an answer to a question, she will use all the resources available to her to find one. Jaynee is calm under pressure, compassionate and a pleasure to work with. Her smile lights up the room."

Jaynee, thank you for all you do for your patients and coworkers.