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Patient Information and Concerns

Other Contact Options

For non-patient care concerns please see below or click here for more options:

Is this an emergency?

If you have a medical emergency, please dial 911.

Looking for patient information?

If you need to get in touch with a patient or need more information regarding your loved one, please call (717) 782-5678 for more information.

Do you need a prescription refill?

Please contact your doctor or pharmacy directly to meet this request most efficiently. Please DO NOT use this form to request a prescription refill.

Do you need results for a recent medical test?

Please call your doctor directly or visit "My Medical Records" to sign up for the PinnacleHealth patient portal to get access to certain medical results and information.

Related Items

Have a concern about your or family member's care at PinnacleHealth? Our patient representatives are here to help.

If you have a patient care related issue that you prefer not to send via e-mail, please call (717) 782-5503 or mail it to: Patient Representatives Office, PinnacleHealth Hospitals, PO Box 8700, Harrisburg, PA 17105-8700.


To contact us via the web please use our online contact form  for non-emergent patient care concerns as well as for compliments for the PinnacleHealth Harrisburg, Community and West Shore Campuses or Primary Care Practices. If you have a medical emergency, please dial 911.


For general, non-patient inquiries, please contact the PHOneLine at (717) 231-8900 or via our online form.

Important:  Your privacy is important to PinnacleHealth. Please read our website privacy policy to understand how the information sent via our website and extended communication beyond our